HCL Inks Multi-Year Contract With Swiss MRO Service Provider SR Technics

HCL Technologies on Monday (28 November) announced that it has signed a multi-year contract with SR Technics, a leading maintenance, repair and overhaul (MRO) service provider in the civil aviation industry, to digitally transform SR Technics' operations.

Headquartered in Switzerland's Zurich, SR Technics is working with an extensive network of partners and business development offices in Europe, Americas, Asia and the Middle East.

The company offers comprehensive, fully customised MRO solutions for aircraft engines, airframe and components including technical support to over 500 customers worldwide.

"HCLTech will implement a new greenfield SAP S/4HANA environment hosted on Microsoft Azure using RISE with SAP. Moving to an agile, cloud-based ERP platform will allow SR Technics to transform and simplify its business operations, enabling it to modernize the application stack and optimize IT operating costs," the company said in a statement.

"To augment its SAP S/4HANA deployment and future operations, SR Technics will implement iMRO, HCLTech’s MRO industry add-on for SAP," it added.

iMRO is currently used by more than 50 customers globally and SR Technics’ deployment is the first on SAP S/4HANA using RISE with SAP, the company said.

“Our move to SAP S/4HANA and the adoption of iMRO is the technology foundation of SR Technics’ ‘ReSeT’ program, as we look to reduce operational complexity and further enhance our service delivery to customers” said Patrick Kuster, Senior Vice President IT and executive sponsor of the ReSeT digital transformation program at SR Technics.

“The combined SAP and HCLTech offering was the only solution that fully met our unique business requirements," Kuster said.

“We look forward to supercharging SR Technics’ business transformation with SAP,” said Pankaj Tagra, Corporate Vice President, Europe and Africa, HCLTech.