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Income Tax e-Filing Portal Now Live After Remaining Unavailable For Two Days

Swarajya StaffAug 23, 2021, 12:35 PM | Updated 12:35 PM IST

A representative image of Indian income tax return form with calculator and a pen. (Rajkumar/Mint via Getty Images)


The income tax e-filing portal is now live after remaining unavailable for around two days.

It should be noted that the portal had crashed and remained offline since 21 August.

Infosys, the developer of the portal, informed about the development through a tweet. "The emergency maintenance of the @IncomeTaxIndia portal has concluded and the portal is live. We regret any inconvenience caused to taxpayers," the company said in a tweet late on Sunday evening.

The update from the company came after the Ministry of Finance summoned Infosys MD and CEO, Salil Parekh on Monday over the persistent glitches.

Parekh was summoned to explain to the Finance Minister the reason for the persistent glitches in the portal.

The new income tax e-filing portal developed by Infosys was launched on 7 June in a bid to ease the tax filing process and expedite the refund issue.

However, taxpayers have been facing several problems in using the portal since its inception.

In July, the Union Finance Ministry asked the Institute of Chartered Accountants of India (ICAI) to constitute a seven-member task force to look into the technical issues facing the new Income Tax e-filing portal developed by Infosys.

In line with the directive, the ICAI constituted a team to analyse the issues.

During the recent Monsoon Session of Parliament, Minister of State for Finance Pankaj Chaudhary said in a written reply to the Lok Sabha that Infosys has been paid a total of Rs 164.5 crore under the project.

He had said the government launched the new income tax e-filing portal as part of the Integrated E-filing and Centralised Processing Centre 2.0 Project.

With IANS Inputs

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