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Top Of The World: India Ranks First In Business Impact Of Digital Transformation
An technician checks phones at a manufacturing facility in Rangareddy district on the outskirts of Hyderabad. Photo credit: NOAH SEELAM/AFP/GettyImages
A new global survey on digital transformation shows that organisations in India are seeing significant and measurable benefits from their digital efforts and reveals the enabling technologies and practices they are using to achieve success.
The findings are based on the Digital Transformation Business Impact Scorecard (BIS), a global ranking of countries and industries across 14 key performance indicators (KPIs) critical for digital transformation success. India ranks first on the list for the BIS with a score of 79 (out of 100). The impact driven from digital initiatives in India is higher than the global BIS average score of 53 and Asia-Pacific and Japan (APJ) score of 56.
Conducted in May and June 2016, the survey covered 1,770 senior business and IT executives from large enterprises, across 21 countries and 10 industry sectors. A total of 799 respondents were from APJ area, including 78 in India.
The survey found a strong correlation between businesses adopting digital transformation and their business performance. However, despite leading the digital transformation initiatives, only 46 per cent of Indian decision-makers believe they are disrupting their respective industries with advanced digital initiatives. This ranks India at the bottom of the list amongst the countries in APJ.
According to the survey, as many as 84 per cent of Indian businesses are seeing moderate to significant improvements in their ability to differentiate from their competitors through digital transformation. Almost all India-based businesses (97 per cent) showed moderate to significant improvements in customer experience post digital transformation.
Indian businesses have seen (35 per cent) improvement in time-to-decision and time-to-act on new opportunities (business agility) post digital transformation. They have shown the greatest gain (56 percent) in terms of impact on employee productivity as a result of digital transformation. From a vertical sector perspective, the top five industries in APJ were telecom (BIS score of 45), public sector (45), banking and financial services (41), retail (40) and healthcare (37).
With inputs from IANS.
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