Business
Ola Electric Offers S1 Customers Free Front Fork Upgrade Option Amid Safety Concerns
Ola electric scooter (Representative Image)
Ola Electric is giving buyers the choice to upgrade their scooters with a new front fork in response to safety concerns.
The Bengaluru-based company noted that there have been some concerns amongst the community around the safety of the Ola S1's front fork arm.
"We assure you that this is unfounded. At Ola, all components of our scooters, including the front arm, are thoroughly tested under extreme conditions and are engineered with a factor of safety much higher than the typical loads encountered on vehicles," the Bengaluru-based company said in a statement.
However, as part of continuous engineering and design improvement process, the company has recently upgraded the front fork design to enhance the durability and strength even further, it added.
"To alleviate any concerns that you or any of our community members might have, we are giving an option to our customers to upgrade to the new front fork," the company said.
Free upgrade of the front fork arm will be available with appointment window opening on 22 March, according to the announcement.
The company will reach out to customers with a detailed process for booking an appointment soon, it noted.
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