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TRAI Issues Notices To Tata Sky, Dish TV And Two Others For Interfering With Customers’ Long-Duration Plans
Tata Sky, Sun Direct, and Reliance Digital TV stood at the same market share at 25 per cent, 11 per cent, and one per cent respectively. (Representative image) (David Brossard via Wikimedia commons)
The Telecom Regulatory Authority of India (TRAI) has issued fresh notices to various Direct To Home (DTH) companies after receiving several complaints from the subscribers of long-duration packs (LDP) that their plans had been discontinued or migrated to ‘Best Fit Plans’ (BFPs) by their operators, reports Telecom Talk.
The four DTH companies Tata Sky, Dish TV, SunDirect and Independent TV were issued warnings and have been asked to desist from migrating LDPs to any new plan till contracted period ends, as this is in violation of the directives given by the Trai which states operators to migrate all subscribers to BFPs while exempting LDP subscribers.
TRAI has been ensuring the enforcement of the new rules by all DTH companies since after the completion of migration to a new tariff plan. It served a notice to Dish TV for violation of norms and a similar warning to Airtel Digital TV in the last couple of days.
The regulatory body sees these actions as attempts by broadcasters to bypass its new framework, which was drafted with a view to ensure greater consumer choice.
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