Insta
TRAI To Take Subscriber Feedback Over New Tariff Regime Following Rise In Complaints Against DTH, Cable Operators
The regulatory body’s new initiative focuses on bringing real-time feedback from subscribers on various parameters and regulations on the new tariff regulations which came in effect recently. (Representative image) (Santosh Harhare/Hindustan Times via Getty Images)
The Telecom Regulatory Authority of India (TRAI) has announced that they would be taking feedback from its consumers directly to scrutinise cable and DTH operators for following norms post-new tariff regime, the Telecom Talk reports.
The regulatory body’s new initiative focuses on bringing real-time feedback from subscribers on various parameters and regulations on the new tariff regulations which came in effect recently.
TRAI wants to engage a panel of companies all over India, who could conduct inspection and feedback on various provisions and parameters of the regime by going door-to-door to subscribers home.
The companies would help the regulator to visit consumer households under different DPOs, and check on the parameters on the TV screen alongside recording consumer feedback in physical and online forms.
The TRAI would then generate a report according to state-wise, Digital Addressable System (DAS) area-wise as notified by the broadcasting ministry (MIB) and DPO-wise. The move from the telecom regulator in the country comes after it has received various complaints against the DTH or Cable TV operators.
Support Swarajya's 50 Ground Reports Project & Sponsor A Story
Every general election Swarajya does a 50 ground reports project.
Aimed only at serious readers and those who appreciate the nuances of political undercurrents, the project provides a sense of India's electoral landscape. As you know, these reports are produced after considerable investment of travel, time and effort on the ground.
This time too we've kicked off the project in style and have covered over 30 constituencies already. If you're someone who appreciates such work and have enjoyed our coverage please consider sponsoring a ground report for just Rs 2999 to Rs 19,999 - it goes a long way in helping us produce more quality reportage.
You can also back this project by becoming a subscriber for as little as Rs 999 - so do click on this links and choose a plan that suits you and back us.
Click below to contribute.
Latest
