IRCTC To Enhance Website Security For Safer Transactions, Will Stop Supporting Older Operating Systems

As per a notification issued by IRCTC, security features of its website irctc.co.in are in the process of being enhanced [PDF]. The website best known for railways ticket booking would be migrating to Transfer Layer Security (TLS) 1.2.

TLS 1.2 though doesn’t support older OS like Windows XP and Windows 2003, which is still being used by some users in the country. Hence, IRCTC has advised all the users to upgrade to higher OS.

The website will function normally on Operating Systems like Windows Vista, Windows 7, 8, 8.1 and 10. After the security is enhanced, it would be much safer to make online payments via debit, credit cards, net banking, mobile wallets and other mediums.

The website was overhauled about a year ago which made it more user friendly and also resulted in more number of transactions. IRCTC also introduced an Artificial Intelligence (AI) chat-bot called ‘Ask Disha’ (Digital Interaction to Seek Help Any Time) as a consumer-friendly initiative.