Tata Sky has now fixed a loophole in its system which allowed customers to watch paid channels for free, Dream DTH has reported. The New Tariff Order (NTO) had come into place in 2019. Since then, the DTH operator allowed a subscriber to watch a channel or pack for free if they added it in the morning and dropped it before midnight of the same day.
Tata Sky had a 0-day-lock-in period policy that allowed customers to make use of this defect by paying only the network capacity fee (NCF). However, the direct broadcast satellite service provider is now charging the daily burn rate (DBR) for channels and packs that were subscribed and dropped on the same day. Many DTH operators use the DBR facility.
If a channel costs INR 150 per month, then the DBR for the same will be INR 5 each day. The service is deactivated if the account balance falls below the DBR amount. From 16 October onward, the DBR amount of a customer will be deducted from their account if a Tata Sky user adds and deletes a channel that day itself.
In this way, a customer cannot misuse the 0-day lock-in period policy and DTH operator will not have to refund the 1-day charge that was happening ever since the NTO was implemented last year. However, if a channel or pack is bought by mistake and deleted within a few minutes, then the DBR cost will not be charged.
As you are no doubt aware, Swarajya is a media product that is directly dependent on support from its readers in the form of subscriptions. We do not have the muscle and backing of a large media conglomerate nor are we playing for the large advertisement sweep-stake.
Our business model is you and your subscription. And in challenging times like these, we need your support now more than ever.
We deliver over 10 - 15 high quality articles with expert insights and views. From 7AM in the morning to 10PM late night we operate to ensure you, the reader, get to see what is just right.
Becoming a Patron or a subscriber for as little as Rs 1200/year is the best way you can support our efforts.