Highway Toll Plazas: NHAI To Introduce Prepaid Touch-And-Go Cards To Cut Long Queues

Highway Toll Plazas: NHAI To Introduce Prepaid Touch-And-Go Cards To Cut Long Queues

by Arun Kumar Das - Thursday, November 26, 2020 11:09 AM IST
Highway Toll Plazas: NHAI To Introduce Prepaid Touch-And-Go Cards To Cut Long QueuesA toll plaza on the Delhi-Faridabad highway. (Arijit Sen/Hindustan Times)
  • NHAI is keen to start the card system for the ‘hybrid’ lanes as soon as possible to address congestion at plazas and to plug revenue leakage.

With the aim to minimise cash transaction at toll plazas, the National Highways Authority of India (NHAI) will soon roll out a Delhi Metro type prepaid touch-and-go card for commuters.

Each card would cost around Rs 50 and can be used only on ‘hybrid’ lanes where payments are made by cash or through electronic means.

Currently, commuters can pay cash only at one fee collection booth on each side of a toll plaza. All other lanes are exclusively earmarked for vehicles with FASTags.

According to NHAI, currently about 70 per cent of the toll payment transactions are being done through FASTags. There is a dire need to reduce the cash transactions, which take more time and cause long queues at the toll plazas.

Long queues on ‘hybrid’ lanes often prompt drivers to enter the FASTag lanes even when the vehicles don’t have the smart tag and this causes congestion on these dedicated lanes.

The officials said the “closed loop prepaid cards” will be made available at all the ‘hybrid’ lanes across toll plazas so that commuters can get them quickly.

NHAI’s toll management wing, IHMCL has invited bids for roll out of this system. Sources said the authority is keen to start it soon for addressing congestion at plazas and to plug the leakage of revenue.

According to the tender document, the successful bidder will have to set up at least two dedicated point-of-sales (PoS) manpower in three shifts for card issuance, recharge, top-up facility and cash management at each national highway toll plaza for the initial three months.

In these initial months, the service provider will train, provide handholding and support the existing toll collectors at the hybrid lanes for smoother transactions.

The pre-paid card system will be integrated with the toll management systems (TMS) to enable a toll operator to select vehicle class so that the applicable toll fee can be deducted from the prepaid card on tapping the PoS device.

“All transactions captured by the pre-paid card system should tally with the data captured by the TMS,” the bid document said.

Arun Kumar Das is a senior journalist covering railways. He can be contacted at akdas2005@gmail.com.

Join our Telegram channel - no spam or links, only crisp analysis.
Get Swarajya in your inbox everyday. Subscribe here.

An Appeal...

Dear Reader,

As you are no doubt aware, Swarajya is a media product that is directly dependent on support from its readers in the form of subscriptions. We do not have the muscle and backing of a large media conglomerate nor are we playing for the large advertisement sweep-stake.

Our business model is you and your subscription. And in challenging times like these, we need your support now more than ever.

We deliver over 10 - 15 high quality articles with expert insights and views. From 7AM in the morning to 10PM late night we operate to ensure you, the reader, get to see what is just right.

Becoming a Patron or a subscriber for as little as Rs 1200/year is the best way you can support our efforts.

Become A Patron
Become A Subscriber
Comments ↓
Get Swarajya in your inbox everyday. Subscribe here.

Latest Articles

    Artboard 4Created with Sketch.