New NHAI Guidelines Aim At Ensuring Toll Plaza Waiting Time Remains Within 10 Seconds Per Vehicle
The new guidelines will ensure seamless flow of traffic at toll plazas by not allowing vehicles to queue up more than 100 metres from the toll booth.
National Highways Authority of India (NHAI) has issued guidelines to ensure service time of not more than 10 seconds per vehicle even during peak hours at the toll plazas on the national highways.
The new guidelines will also ensure seamless flow of traffic at toll plazas by not allowing vehicles to queue up more than 100 metres from the toll booth.
Although at most of the toll plazas, there is no waiting time after mandatory 100 per cent FASTag came into existence. Even if there is a queue of more than 100 metres from the toll booth, the vehicles will be allowed to pass without paying toll till the queue comes within 100 metres.
For this purpose, a yellow line at a distance of 100 metres from toll booth will be marked in each lane. This is to inculcate sense of better accountability in toll plaza operators.
Since NHAI has successfully transitioned to 100 per cent cashless tolling from the middle of February 2021, the overall FASTag penetration at NHAI toll plazas has reached 96 per cent and stands at 99 per cent at many toll plazas.
Keeping in view the growing electronic toll collection (ETC) penetration in the country, there is an emphasis to have a new design and construct the upcoming toll plazas as per traffic projections for the next 10 years to have an efficient toll collection system.
With social distancing becoming the new normal, more and more commuters are opting to use FASTag as it removes the chances of any direct contact between the drivers and toll operators.
As you are no doubt aware, Swarajya is a media product that is directly dependent on support from its readers in the form of subscriptions. We do not have the muscle and backing of a large media conglomerate nor are we playing for the large advertisement sweep-stake.
Our business model is you and your subscription. And in challenging times like these, we need your support now more than ever.
We deliver over 10 - 15 high quality articles with expert insights and views. From 7AM in the morning to 10PM late night we operate to ensure you, the reader, get to see what is just right.
Becoming a Patron or a subscriber for as little as Rs 1200/year is the best way you can support our efforts.