News Brief
Nayan Dwivedi
Apr 02, 2024, 10:56 AM | Updated 10:56 AM IST
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In a recent development, the Ministry of Civil Aviation (MoCA) has called for a comprehensive report from Vistara Airlines following a series of flight cancellations and major delays.
According to an official statement as reported by Livemint, over 100 flights operated by Vistara were either cancelled or delayed in the past week.
Vistara Airlines, responding to the situation, acknowledged the operational difficulties and attributed them to various reasons, including crew unavailability.
A spokesperson for the airline expressed concern over the inconvenience caused to passengers and assured that efforts are underway to address the issues.
"We have had a significant number of flight cancellations and delays in the past few days due to various reasons including crew unavailability. We acknowledge and are deeply concerned about the inconvenience this has caused to our customers. Having said that, our teams are working towards minimizing the discomfort to the customers," stated the Vistara spokesperson.
In response to the disruptions, Vistara has temporarily reduced its flight operations and is providing alternative flight options or refunds to affected passengers.
The airline also issued an apology for the inconvenience caused.
"We have decided to temporarily reduce the number of flights we operate, to ensure adequate connectivity across our network. We have also deployed larger aircraft like our B787-9 Dreamliner and A321neo on select domestic routes to combine flights or accommodate more number of customers, wherever possible," the spokesperson added.
The situation reportedly arose after pilots refused to operate flights due to long duty hours.
Nayan Dwivedi is Staff Writer at Swarajya.