News Brief
Kuldeep Negi
Jun 11, 2025, 05:17 PM | Updated 05:17 PM IST
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In a major revamp of the Tatkal ticket booking system, Indian Railways has introduced key changes aimed at curbing misuse and ensuring fair access for genuine passengers.
These measures, announced by the Ministry of Railways, are set to take effect from July and involve tighter authentication protocols and booking restrictions for agents.
Mandatory Aadhaar Authentication for Online Tatkal Bookings
Starting 1 July 2025, Tatkal tickets booked through IRCTC’s official website and mobile app will be available only to users authenticated with Aadhaar.
Further, Aadhaar-based OTP authentication will become mandatory for Tatkal bookings made online, starting 15 July 2025.
System-Based OTP Authentication at PRS Counters and Agents
Tatkal tickets booked at computerised Passenger Reservation System (PRS) counters and through authorised agents will require OTP authentication sent to the mobile number provided by the user at the time of booking.
This provision will also come into effect from 15 July 2025.
Booking Time Restriction for Authorised Agents
To prevent bulk bookings during the critical opening period, authorised ticketing agents of Indian Railways will not be permitted to book opening-day Tatkal tickets during the first 30 minutes of the booking window.
For AC classes, this restriction applies from 10.00 am to 10.30 am, and for non-AC classes, from 11.00 am to 11.30 am.
According to the Railway Ministry, these changes are being implemented to improve transparency in Tatkal bookings and to ensure that the benefits of the scheme reach genuine end users.
The Ministry has directed CRIS (Centre for Railway Information Systems) and IRCTC to make necessary system modifications and inform all Zonal Railways and concerned departments accordingly.
Further, the ministry also urged all passengers to take note of these changes and encouraged everyone to ensure Aadhaar linkage with their IRCTC user profiles to avoid inconvenience.
Kuldeep is Senior Editor (Newsroom) at Swarajya. He tweets at @kaydnegi.