According to a study conducted by Goldsmiths, University of London and software provider ‘Automation Anywhere’, 71 per cent of Indian respondents said that their employees use artificial intelligence and robotic process automation (RPA) to its full potential, Financial Express has reported.
The study, “Augmented Human Enterprise”, included a survey of major enterprises in India, the UK, the US and Japan. Among the four nations, Indian respondents gave the highest percentage of positive response to the question on the use of AI-based augmentation and RPA. The team also interviewed leading automation and subject matter experts for their study.
“While the hyped potential of AI generates endless headlines, technologies such as RPA are quietly being rolled out in many of the most productive companies around the world — humans and bots are already working alongside each other across the globe and in every sector,” Director of Innovation in the Institute of Management Studies (IMS) at Goldsmiths, University of London Dr Chris Brauer remarked in relation to the report.
Close to 70 per cent of the respondents said AI-based augmentation had improved the well-being of their team. In addition to this, 86 per cent of the respondents of the survey said that automation increased employee productivity.