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“We Apologise For The Inconvience”: Japanese Train Line’s Apology After Train Leaves 20 Seconds Early

Swarajya Staff

Nov 17, 2017, 05:10 AM | Updated 05:10 AM IST


The Tsukuba Express (Rsa/Wikimedia Commons)
The Tsukuba Express (Rsa/Wikimedia Commons)

Japan’s usually reliable railway network, suffered from a minor setback yesterday (15 November) – it was a little too efficient.

The Tsukuba Express, operated by the Metropolitan Intercity Railway Company (MIRC) between Tokyo and Tsukuba left a whole twenty seconds early.

The MIRC later on issued an apology (in Japanese) for the disturbance in schedule. The disruption was attributed to a crew member closing the door without checking the departure schedule.

The 5255 train (departure for Akihabara 9: 17, ordinary Moriya) arrived at Minamiyukariyama Station at 9:43:40 on scheduled time around November 14 (Tue) 9:44. The crewman handled the passengers on board after opening the door. After that, when departing at 9:44:40 on time, he closed the door without checking the departure time sufficiently and departed (departure operation) at 9:44:20. As a result, although there was no difference from the station timetable, the event occurred about 20 seconds earlier than scheduled. Please note that there are no customer complaints in this matter.  
The MICR’s apology

No commuter complained about the train leaving ahead of schedule.


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