UPI Outage Hits Digital Payments Across India, NPCI Cites ‘Intermittent Technical Issues’

A major UPI outage on Saturday (12 April) disrupted digital payments nationwide, halting transactions on platforms including Google Pay and Paytm, Indian Express reported.

This marks the third significant UPI disruption reported in a month.

In a statement posted on X, the National Payments Corporation of India (NPCI) confirmed the issue and said it is facing “intermittent technical issues” leading to partial UPI transaction declines.

"NPCI is currently facing intermittent technical issues, leading to partial UPI transaction declines. We are working to resolve the issue, and will keep you updated. We regret the inconvenience caused," the post on X said.

A similar disruption occurred on 26 March, lasting nearly three hours.

Downdetector, a platform that track service outages, recorded a spike in user complaints about failed transactions and connectivity problems.

On 2 April too, a significant outage was reported by users on Downdetector.

The NPCI acknowledged "fluctuations" in bank success rates, leading to increased latency in the UPI network. NPCI worked closely with banks to stabilize the system.

UPI (Unified Payments Interface) is a payment system developed by the National Payments Corporation of India (NPCI) and regulated by the Reserve Bank of India (RBI).

The UPI system enables users to send and receive money instantly using their phone numbers or unique UPI IDs.

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