Delhi Metro Ensures Uninterrupted Services, Registers Record Punctuality Amid The Rains

Amid the rain and overflow of water due to flood in the Yamuna river, Delhi Metro has emerged as the most preferred and reliable mode of transport for the Delhi-NCR.

In the past two weeks (weekdays - Monday to Friday) of this month so far, Delhi Metro has registered over 60 lakh (6 million) passenger journeys days most impacted by rain especially near the areas such as Kashmere Gate, Yamuna Bank, Mayur Vihar etc. The pattern of passenger journeys on a higher side establishes DMRC’s reliability in the adverse scenario faced by the capital city.

The Metro services continued in the wake of record rain witnessed in recent history and the Yamuna River flooding the areas along its plain disrupting lives and movement of thousands of people in the month so far.

The first two weeks passenger journeys during weekdays have crossed 60 lakh mark on multiple days, a phenomenon which is generally witnessed during Mondays only.

DMRC has registered a punctuality rate (trains running on time) of 99.87 per cent in this month so far. Similarly, the reliability rate (actual train trips performed against scheduled train trips in a day) has been registered at record 99.93 per cent during the same period.

These are considered one the highest punctuality & reliability rates in Metro services worldwide.

On 14 July, when areas near Kashmere Gate were inundated with water, DMRC’s Kashmere Gate Receiving Sub Station (RSS)- the main source of power supply for running of trains/stations on 17 km stretch of the 34.5 km long Red Line was force closed as its main source of power which is Delhi Transco Limited’s power station located nearby was submerged.

However, DMRC’s team of engineers planned for such an exigency in advance working overnight to ensure that its services on Red Line are not disrupted even for a minute.

Arrangements were made to keep the Red Line running by providing power supply from remaining two RSSs of the Line from Rithala RSS (meant for 8 km stretch only—supplied power to additional 17 km falling under KG RSS) and Arthala RSS (meant for 9 km stretch only).

Such planning not only prevented the shutdown of Red Line but also ensured that Violet Line- which is also dependent on Kashmere Gate RSS, too remains fully functional. Violet Line was alternatively provided power supply from New Delhi RSS which is primarily meant for Yellow Line.

In addition, DMRC is stabling additional trains on the main Line also for the past two days where Depots are in the vicinity of the Yamuna which includes Red Line, Yellow Line, Blue Line and Magenta Line. This mechanism ensures that in case these depots are flooded or makes movement of trains difficult to reach the main line due to excess water, DMRC is still able to provide the best possible services on its Lines with the trains already stabled on the mainline.

DMRC’s operations and maintenance staff are ensuring that metro stations remain clean, no water gets accumulated in its premises and best example of that is Kashmere Gate Metro station which happens to be one of the largest Metro stations of the network where three Lines interchanges. The station too has been efficiently managed when everything around it is inundated. Similarly, Yamuna Bank station is also functioning with seamless interchange though entry/exit to the station has been closed as access roads to the station are flooded.

DMRC is keeping a strict vigil on the safety of its systems, equipment and also reviewing the preparedness and planning for further exigencies, if arise due to excessive rains, in its commitment to keep providing one of the safest, reliable and punctual services in Delhi-NCR.