Automation Has Begun Disrupting Indian IT: 8,000 Jobs ‘Shifted’ In Infosys

Infosys Office. (Photo Credit: Zorror2212/Wikimedia Commons)

Information Technology (IT) giant Infosys has released 8,000 to 9,000 employees as a result of increasing automation in lower-end jobs, according to human resources (HR) head Krishnamurthy Shankar. These employees have been reassigned to more advanced projects.

We have been releasing about 2,000 people every quarter and also training them in special courses that will help them in their new assignments.
Krishnamurthy Shankar at an event organised by Bengaluru chapter of Global Shapers

Shankar further went to say that with the increasing automation, the number of people being hired is also due to come down. However automation may not necessarily be the reason behind fewer people being hired but could be the cause of the company’s below expected performance in the last fiscal. Infosys has hired 5,700 people in the first nine months of this fiscal, compared to the 17,000 during the same period last year. Infosys has trained 490 people in machine learning and artificial intelligence so far.

Many large IT firms are investing heavily into automation of traditional businesses including application and infrastructure management. Wipro has an automation platform named Holmes. Wipro HR head Saurabh Govil confirmed that 3,200 people were released and reassigned in November 2016 to do more innovative work. The company aims to take the figure to 4,500 in the current fiscal.

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